Frequently Asked Questions
My Starbucks Savings Privacy and Protection
Does Starbucks have access to my account?
No. Your account is a non-retirement account opened at Fidelity; Starbucks has no access to any account opened through, or added into, Goal Booster.
Will Starbucks know how much I have in my account at any given time? Or see my transactions?
No. Starbucks cannot access any information related to personally owned accounts opened through Goal Booster.
How does Starbucks know if I’m eligible for an incentive payment if they don’t have access to my account?
Fidelity will manage and determine eligibility for My Starbucks Savings incentive payments. Incentive payments are made directly to your account. Fidelity will inform Starbucks when eligibility for incentive payments has been met so incentive payments can be posted to your account.
What happens to my account if I leave Starbucks?
Your account and balance is yours to keep and will always be accessible through Goal Booster and Fidelity.com. If you leave Starbucks, you won’t be eligible for future My Starbucks Savings incentive payments, but you will keep any incentive payments already made to your account.
Set and Save With Fidelity Goal Booster
What is Fidelity Goal Booster?
Goal Booster is an online experience designed to make it easier for you to set and save for short-term financial goals. Not only does it provide access to educational content to help you get started, Goal Booster also helps you think about the type of account to choose, open an account and set up funding directly from your paycheck—plus celebrate your success and milestones along the way!
Do I need to use Fidelity Goal Booster to get My Starbucks Savings incentive payments?
Yes. When you click the link to open your account through Fidelity Goal Booster and you make a payroll deduction election, it allows Fidelity to facilitate the payment of the My Starbucks Savings incentives to your account similar to your 401(k) match or contributions to the Future Roast 401(k) Plan.
What if I am already using Fidelity Goal Booster or have an eligible Fidelity account?
Goal Booster supports two products: the Fidelity® Cash Management Account and Fidelity® Go to help you save for your short-term financial goals. During the set-up process, if you already have one of these accounts you’ll be able to select it for your goal, but you’ll need to elect payroll deductions to qualify for any My Starbucks Savings incentives (if eligible). (Please note that Fidelity Go accounts cannot be linked to Rainy Day or Emergency Savings goals.)
Why should I use Goal Booster for my emergency savings?
In order to receive incentives through the My Starbucks Savings program, you must use Fidelity Goal Booster to set up payroll deductions for a goal. Fidelity Goal Booster offers a Fidelity® Cash Management Account as a way to access and use your emergency savings because it gives you many of the same features of a checking account (such as a debit card), without account or ATM fees, or minimum balance requirements.
Do I need to have a Future Roast 401(k) account and balance to qualify for My Starbucks Savings incentives?
No. If eligible, you can participate in one or both benefits.
If I don’t have a Fidelity ID and password, how do I set one up?
You can login to Fidelity Goal Booster using either a Fidelity.com ID or your Netbenefits ID and password. If you have not created a NetBenefits account, you can register as a new user.
How do I change my payroll deductions?
You can set, edit and stop payroll deductions into your goals right from your Goal Booster dashboard. Note that payroll deduction elections are made on a per paycheck basis. If the frequency of your Starbucks paycheck changes, the dollar amount of your existing Goal Booster election(s) will be applied without modification to your future paycheck. It is up to you to decide if you wish to change your per paycheck election.
How long does it take to start, stop or update a payroll deduction?
Changes to payroll deductions must be made directly through Goal Booster and typically take 1-2 pay cycles to take effect. Generally, requests are reflected in your next paycheck; however, there are some instances where they can take a little longer. Like any payroll request, it can depend on whether the change was made too late in the pay cycle to update. In that case, you should see the changes on the following paycheck.
If my paycheck frequency changes from bi-weekly to weekly (or vice versa) what will happen to my Goal Booster election(s)?
Elections through Goal Booster are made on a per paycheck basis. If you experience a change in your paycheck frequency, your existing Goal Booster election(s) will be applied without modification to future paychecks. For example, let’s say you are getting paid every two weeks at the time you set up payroll deductions and elect to save $50 per paycheck. If you move to getting paid every week later, your $50 election will still be applied to each weekly paycheck (this typically takes one to two paychecks to take effect), which may or may not be right for your personal situation.
Only partners may change their Goal Booster election(s) and can do so at any time. Changes to savings election amounts typically take one to two paychecks to take effect.
Where can I view my accounts/ balance(s)?
You can view, edit and add goals on your Goal Booster dashboard, as well as manage your paycheck funding. Additionally, you will see your goal accounts appear on Fidelity.com in your Portfolio Summary and on your NetBenefits homepage.
How do I manage an account I set up through Goal Booster?
Once your account is set up, you’ll be able to see it across all Fidelity sites and mobile apps. However, the only way to make changes to your payroll deduction is through the Goal Booster dashboard.
What is the interest rate of the account for my emergency savings?
Through Goal Booster, you can choose a Fidelity® Cash Management Account for your emergency savings. Learn more about this account, including updated APY information here.
Goal Booster offers other options to help you save toward your goals, too. You can find more detailed APY, yield or return information on each of the product pages within Goal Booster.
My Starbucks Savings Incentives Overview and Eligibility
What is the My Starbucks Savings program?
The My Starbucks Savings program was designed to help partners achieve important short-term savings goals like saving for an emergency or even a much-needed vacation or home repair. Together with Fidelity Goal Booster, the My Starbucks Savings program helps you save on an after-tax basis towards your goals directly from your paycheck (after taxes) and earn incentives up to $250 as you create positive savings habits.
Why is Starbucks doing this?
We heard from partners who want to better manage their finances – from navigating student loans, to building savings. Whatever your financial goals are, now or in the future, we know it can make a big difference when you have the right tools. This is why we’ve invested in benefits like Future Roast 401(k) with Starbucks Match, Bean Stock, and full tuition coverage for a bachelor’s degree through the Starbucks College Achievement Plan, among others, and why we’ve now created My Starbucks Savings.
Who is eligible for the incentive payments?
While any Starbucks partner 18 or older can set a goal and save through payroll deductions with Goal Booster, the My Starbucks Savings incentives are only available if you also:
- Have reached 90 days of service and
- Are not in a role at the director level or above
In addition, you must be actively employed on the last day of the incentive month and have an open account with an active Goal Booster election on the date the incentive is deposited to your account. Inactive or closed accounts cannot accept deposits.
For eligibility requirements and plan terms, review the Benefits Plan Description on the Benefits page of the Partner Hub. If there is any discrepancy between the information set out in this post and the plan provisions, the terms of the plan provisions will govern. Starbucks presently intends to continue these plans but reserves the right to change, modify or terminate the plans at any time and with or without notice and for any reason.
Any partner who is ineligible for incentives may still elect to open an account through Goal Booster and fund the account through payroll deductions to help establish emergency savings.
How does the incentive program work?
My Starbucks Savings incentive payments are made if eligible partners meet criteria around maintaining ongoing payroll deductions and a minimum balance in or across their account(s). Incentives are subject to eligibility requirements and federal income tax withholding. Learn more about how incentive payments are made.
When will I see my incentives in my account?
My Starbucks Savings incentive payments are subject to eligibility requirements and processed after you reach certain saving milestones. Learn more about when incentive payments are made.
Can I set up a funding source from outside of Starbucks into this account and still get incentives if I stop my Starbucks payroll deduction?
While you can set up additional funding outside of payroll deductions, you must maintain deductions from your Starbucks paycheck to be eligible to receive My Starbucks Savings incentive payments.
I’m already saving money. Why do I need to set up a new account to get the incentive?
If you have a Fidelity account that is eligible for Goal Booster, you simply need to set up payroll deductions to replace any direct deposit you may have in place. However, you will not be able to add an account at a different bank, credit union or financial institution in order to qualify for incentive payments.
I already use Fidelity Goal Booster. Do I need to do anything to get the incentive?
If you are already saving with Goal Booster, you will need to update your funding source to payroll to be eligible for incentives. Any current funding you have in place prior to September 19, 2022, is not eligible for incentives. If you already have a direct deposit from Starbucks in place, please log in to Goal Booster and set up funding from Starbucks payroll to qualify for incentive payments.
Can I keep saving after my account balance reaches $400?
Absolutely! We hope that saving with Goal Booster and the My Starbucks Savings program is just the beginning. You can continue to save up to any amount in your account.
What happens if I set up multiple goals? Does each goal qualify for incentive payments?
You can set up multiple goals and accounts through Fidelity Goal Booster and each will qualify you for My Starbucks Savings incentives based on the requirements. For example, if you set up two goal accounts and deduct from your paycheck (at least $5 each) to each for a full quarter, and each has a balance of $25 at the end of the quarter, the combined balance of $50 means you will earn a quarterly incentive. Only one account will receive the incentive payment however.
Do I qualify for incentive payments if I establish any type of goal in Goal Booster?
Yes, any goal you establish through Goal Booster will qualify for the incentives as long as you are an eligible partner and fund the account through payroll deduction.
What happens when I reach my goal?
Goal Booster shares milestone progress alerts with you throughout your savings journey. When you reach 100% of your goal, you will receive an email inviting you to revisit your Goal Booster dashboard to see if you want to continue, modify or stop your funding election.
What Next?
Set Up Your Account
Set a goal, open an account, and fund with your paycheck to get the incentive deposits.
Questions?
For questions about the My Starbucks Saving program, review the FAQs.
For questions about Fidelity Goal Booster email goalbooster@fidelity.com.